Lessons from the Chicken Rice Man
Posted on February 16, 2005 - Filed Under Customer Service, Lessons in Business - Leave a Comment
Win Your Customer Over with Simple Courtesies
Copyright 2005 Kit Lum. All rights in all media reserved.
Walk into any store any day and there’s probably a lesson in customer service waiting for you. You could learn a great deal about how to treat your customer just by observing how you are treated as the customer!
Just the [...]
Hibernating in 90 degrees
Posted on February 12, 2005 - Filed Under Business Diary - Leave a Comment
OK here we are on the fourth day of the Lunar New Year. Already? Yep, it’s different this year. It’s the first year I’m actually getting to hibernate (LOL). It’s been a dream for too long. We did a few rounds of visiting family but that’s about it.
If I had to summarize my Chinese New [...]
Cockle-doodle-do, it’s all up to you
Posted on February 3, 2005 - Filed Under Culture - Leave a Comment
We’re rolling into the Year of the Rooster next week. I did some research and the opinions seem to be split – some say the Year of the Rooster will bring good luck, others say it’s a gloomy year ahead. Depends on who you want to believe.
But if you ask me, I’d say if you [...]
