It’s not the price, it’s the customer service
Posted on May 31, 2008 - Filed Under Business Management, Customer Service, Lessons in Business - Leave a Comment
I grabbed a loaf of raisin bread at the bakery. The tag said $1.40 but when I got to checkout, the clerk rang it up for $2.00. I asked if it wasn’t $1.40. She said she’d get someone to check it.
It happened that the manager was passing by and he offered to check. He came [...]
Home and office clearance services
Posted on May 29, 2008 - Filed Under Business Resources, RM, Small Business, Zzub - Leave a Comment
One of my friends, a real estate agent, is trying to sell off a piece of property but is unable to find someone to come and clear out the old furniture and fittings. It’s not easy because I don’t think there are any companies around town that offer this kind of house clearance services.
If we [...]
Why wait in line at the bank?
Posted on May 26, 2008 - Filed Under Business Diary, Finance, RM, Zzub - Leave a Comment
I just got back from a frustrating morning at the bank. It was so crowded. Don’t you just hate waiting in line? Long lines at that! And for a busy person like me, that’s all the more frustrating as I have a long list of other errands to run.
While standing in line, I started wondering [...]
Businesses that don’t know the internet exists
Posted on May 26, 2008 - Filed Under Business Diary, Customer Service - Leave a Comment
It’s really funny how outdated some brick-and-mortar businesses are. Somehow they make me think they’re totally clueless that the internet exists . I’m very sad for these people.
Anyways, here’s the thing. You know how bloggers love to snap pictures of everything to post on their blogs. In fact, the blogosphere is full of [...]
Drum up your summer sales
Posted on May 25, 2008 - Filed Under Advertising, Business Management, Small Business - Leave a Comment
Have you noticed your online business slowing down as the weather warms up? Some businesses are particularly resilient and some even thrive in these months.
Well, if yours is the kind of business that slows down over the summer months, maybe it’s time to organize a sale to promote business and drum up your sales.
